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CHC33021 CERTIFICATE III IN INDIVIDUAL SUPPORT
Gain the skills and knowledge required to work in regulated individual/ageing support in Australia.
📋 Code: CHC33021
🆔 CRICOS: 113678C
⏱ Duration: 52 Weeks
💵 Fee: From $AU 9,000
Course Overview
CHC33021 CERTIFICATE III IN INDIVIDUAL SUPPORT
This qualification reflects the role of workers in the community and/or residential settings who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
VET National Code
CHC33021
CRICOS Code
113678C
Tuition Fee Onshore
$AU 9,000
Tuition Fee Offshore
$AU 12,000
Material Fee Onshore
$AU 500
Material Fee Offshore
$AU 500
Entry Requirements
The entry requirements to get into this course are as below:
👤 Age Requirement
International students must be 18 years of age or above at the time of their course commencement at Melbourne Metro College.
📚 Academic Requirements
To enter this qualification, applicants should have successfully completed Australian equivalent of Year 12 or higher.
🌐 English Language Requirement
Students must demonstrate sufficient English language proficiency as specified by Melbourne Metro College for this qualification.
📋 Pre-Training Review
All students must complete a Pre-Training Review (PTR) before enrolment to ensure the course is suitable for their needs.
Language, Literacy & Numeracy (LLN) Test
Prior to the commencement of the course, all students are required to undertake a language, literacy and numeracy (LLN) test mapped at Australian Core Skills Framework and required to attain score at ACSF Level.
Learning Skills
4
Reading Skills
3
Writing Skills
3
Oral Communication
4
Numeracy Skills
3
- Melbourne Metro College will use online ACSF mapped LLN assessment tool to conduct a LLN test (https://llnrobot.com.au/)
- If students do not meet English and LLN requirements, students will be provided with appropriate strategies to assist them with their learning including:
- Flexible scheduling and delivery of training and assessment
- Providing the student with extra language/LLN assistance during class time; or
- Advising students to enrol in a language and literacy course to develop his or her skills to an appropriate standard, eg ELICOS (See LLN support in Student Support Section)
Course Duration
The qualification is delivered over 52 weeks consisting of:
Study Weeks
4 Terms × 10 Weeks = 40 Weeks
Work Placement
3 Weeks (120 Hours)
Holiday Breaks
9 Weeks (as per timetable)
Students are required to attend 20 hours of classroom training per week.
Homework is expected to be approximately 5 hours a week.
The training and assessment schedule shows the weeks during which training is delivered and assessment conducted for each unit.
Course Structure — Units of Competency
| Code | Title | Type |
|---|---|---|
| CHCCCS031 | Provide individualised support | Core |
| CHCCCS038 | Facilitate the empowerment of people receiving support | Core |
| CHCCCS040 | Support independence and wellbeing | Core |
| CHCCCS041 | Recognise healthy body systems | Core |
| CHCCOM005 | Communicate and work in health or community services | Core |
| CHCDIV001 | Work with diverse people | Core |
| CHCLEG001 | Work legally and ethically | Core |
| HLTINF006 | Apply basic principles and practices of infection prevention and control | Core |
| HLTWHS002 | Follow safe work practices for direct client care | Core |
| CHCAGE011 | Provide support to people living with dementia | Elective (Group A) |
| CHCAGE013 | Work effectively in aged care | Elective (Group A) |
| CHCPAL003 | Deliver care services using a palliative approach | Elective (Group A) |
| CHCDIS011 | Contribute to ongoing skills development using a strengths-based approach | Elective (Group B) |
| CHCDIS012 | Support community participation and social inclusion | Elective (Group B) |
| CHCDIS020 | Work effectively in disability support | Elective (Group B) |
CHC33021 Certificate III in Individual Support in Melbourne
Obtaining a CHC33021 Certificate III in Individual Support is the essential entry-level qualification for individuals aiming to enter the healthcare and community services sector in Australia. As the demand for aged care and disability support services increases across metropolitan Melbourne, Melbourne Metro College (MMC) provides a comprehensive, nationally recognised training program designed to make you job-ready.
Why Choose Melbourne Metro College (MMC) for Individual Support Courses in Melbourne?
Centrally Located Melbourne CBD Campus
Our campus is situated in the heart of the Melbourne CBD, providing easy access via public transport for both onshore and international students. Studying at a central location ensures you are connected to Melbourne’s major healthcare networks and facilities.
Integrated Practical Placement Assistance
Melbourne Metro College prioritises your career readiness by offering integrated practical placement support. We assist students in securing their mandatory workplace-based assessment hours, ensuring you gain real-world experience in a regulated care environment.
Industry-Expert Trainers & Mentors
Learn from experienced professionals who bring years of clinical and community care expertise to the classroom. Our mentors provide personalised guidance to help you master the procedural knowledge required for high-quality person-centred care.
Add Your Heading Text Here
As a CRICOS registered provider, MMC offers tailored support for international students. From help with an ELICOS pathway to achieving the required IELTS overall band score, we ensure your transition into the Australian VET system is seamless.
Dual-Stream Specialisation (Ageing & Disability)
Our course offers a dual specialisation in both ageing and disability streams. This dual-stream approach significantly broadens your career pathways in Australia, allowing you to work as an aged care worker or a disability support worker.
Modern Training Facilities & Simulation Labs
We provide hands-on training in Melbourne through modern simulation labs. These facilities allow students to practice manual handling and direct client care in a safe, controlled environment before starting their vocational work placement.
2026 Industry Demand and Career Opportunities in Melbourne
High-Demand Job Roles after CHC33021 Certificate III in Individual Support
Graduates of this individual support course qualify for various roles, including:
- Personal Care Assistant (PCA)
- Residential Care Worker
- Home and Community Care Worker
- Disability Support Worker
Vocational Work Placement: Gaining Hands-on Experience
Mandatory 160 Hours of Practical Training
To achieve competency, students must complete at least 160 hours of work placement in a regulated education or care service. This placement is a core component of the CHC33021 Certificate, allowing you to apply theoretical concepts in a real workplace.
How MMC Supports Your Placement Journey
MMC negotiates with industry partners to facilitate your 120–160 hours work placement. We ensure that your workplace-based assessment meets the National Quality Framework (NQF) standards.
Our Network of Industry Partners in Metropolitan Melbourne
We maintain strong connections with aged care facilities and disability service providers across Melbourne, ensuring our students have access to diverse and reputable placement locations.
Educational Pathways: What Can You Study After Cert III in Individual Support?
Successful completion of the Certificate III opens doors to advanced qualifications:
Frequently Asked Questions (FAQ)
“Individual Support“ is the modern qualification title (CHC33021) that covers both aged care and disability support, whereas “Aged Care” refers specifically to the ageing stream.
The course duration typically ranges from 6 to 12 months, depending on your study load (full-time or part-time).
Yes, a 160-hour work placement is mandatory. Melbourne Metro College provides practical placement support to help you find a suitable facility.
Yes, MMC is a CRICOS registered provider (CRICOS CODE: 03831C), making us an ideal choice for international students looking to study in Australia.
You can work as a Personal Care Assistant, Community Support Worker, or Accommodation Support Officer in both residential and home-care settings.
You must provide a current Police Record Check, NDIS Worker Screening, and a Working with Children Check where applicable.
Yes, it is the nationally recognised qualification required to work in the aged care sector in Australia.
- Enroll in the CHC33021 Certificate III in Individual Support at MMC.
- Complete the required 160 hours of work placement.
- Obtain your First Aid qualification and police checks.
- Apply for roles via our industry network.
Ready to start your journey in the disability sector?
Contact Melbourne Metro College Today to discuss your application and secure your intake for 2026. Empower your future while helping others thrive.
Key Information
Placement
Students are required to complete 120 hours of work placement as part of the qualification. Students will commence their work placement from in term 4.
Delivery Approach
This qualification is delivered face-to-face at Melbourne Metro College for 20 hours per week over 3 days, with an additional 6 hours of mandatory structured self-study each week.
Recognition of Prior Learning (RPL)
Students may apply for Credit Transfer (CT) or Recognition of Prior Learning (RPL) before course commencement, subject to providing verifiable supporting evidence.
Assessment
Students are provided with Student Assessment Booklet and other documents specific to the workplace simulation task requirements.
Pathways
After achieving this qualification, learners may pursue further study pathways in community services and related fields or seek employment in aged care, disability support, home and community care, and other direct support roles.