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CHC33021 CERTIFICATE III IN INDIVIDUAL SUPPORT

Gain the skills and knowledge required to work in regulated individual/ageing support in Australia.

📋 Code: CHC33021

🆔 CRICOS: 113678C

⏱ Duration: 52 Weeks

💵 Fee: From $AU 9,000

Course Overview

CHC33021 CERTIFICATE III IN INDIVIDUAL SUPPORT

This qualification reflects the role of workers in the community and/or residential settings who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support. 

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

VET National Code

CHC33021

CRICOS Code

113678C

Tuition Fee Onshore

$AU 9,000

Tuition Fee Offshore

$AU 12,000

Material Fee Onshore

$AU 500

Material Fee Offshore

$AU 500

Contact Information

Address:

Level 5, 440 Elizabeth St, Melbourne VIC 3000

Email:

admissions@melmc.edu.au

Phone:

+61 39 9997401

Course Fees

$AU 9,000

Onshore Tuition Fee

Offshore Tuition
Material Fee
CRICOS Code
Duration

$AU 12,000
$AU 500
113678C
52 Weeks

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Entry Requirements

The entry requirements to get into this course are as below:

👤 Age Requirement

International students must be 18 years of age or above at the time of their course commencement at Melbourne Metro College.

📚 Academic Requirements

To enter this qualification, applicants should have successfully completed Australian equivalent of Year 12 or higher.

🌐 English Language Requirement

Students must demonstrate sufficient English language proficiency as specified by Melbourne Metro College for this qualification.

📋 Pre-Training Review

All students must complete a Pre-Training Review (PTR) before enrolment to ensure the course is suitable for their needs.

Language, Literacy & Numeracy (LLN) Test

Prior to the commencement of the course, all students are required to undertake a language, literacy and numeracy (LLN) test mapped at Australian Core Skills Framework and required to attain score at ACSF Level.

Learning Skills

4

Reading Skills

3

Writing Skills

3

Oral Communication

4

Numeracy Skills

3

  • Melbourne Metro College will use online ACSF mapped LLN assessment tool to conduct a LLN test (https://llnrobot.com.au/)
  • If students do not meet English and LLN requirements, students will be provided with appropriate strategies to assist them with their learning including:
  • Flexible scheduling and delivery of training and assessment
  • Providing the student with extra language/LLN assistance during class time; or
  • Advising students to enrol in a language and literacy course to develop his or her skills to an appropriate standard, eg ELICOS (See LLN support in Student Support Section)

Course Duration

The qualification is delivered over 52 weeks consisting of:

Study Weeks

4 Terms × 10 Weeks = 40 Weeks

Work Placement

3 Weeks (120 Hours)

Holiday Breaks

9 Weeks (as per timetable)

Students are required to attend 20 hours of classroom training per week.

Homework is expected to be approximately 5 hours a week.

The training and assessment schedule shows the weeks during which training is delivered and assessment conducted for each unit. 

Course Structure — Units of Competency

Code Title Type
CHCCCS031 Provide individualised support Core
CHCCCS038 Facilitate the empowerment of people receiving support Core
CHCCCS040 Support independence and wellbeing Core
CHCCCS041 Recognise healthy body systems Core
CHCCOM005 Communicate and work in health or community services Core
CHCDIV001 Work with diverse people Core
CHCLEG001 Work legally and ethically Core
HLTINF006 Apply basic principles and practices of infection prevention and control Core
HLTWHS002 Follow safe work practices for direct client care Core
CHCAGE011 Provide support to people living with dementia Elective (Group A)
CHCAGE013 Work effectively in aged care Elective (Group A)
CHCPAL003 Deliver care services using a palliative approach Elective (Group A)
CHCDIS011 Contribute to ongoing skills development using a strengths-based approach Elective (Group B)
CHCDIS012 Support community participation and social inclusion Elective (Group B)
CHCDIS020 Work effectively in disability support Elective (Group B)

CHC33021 Certificate III in Individual Support in Melbourne

Obtaining a CHC33021 Certificate III in Individual Support is the essential entry-level qualification for individuals aiming to enter the healthcare and community services sector in Australia. As the demand for aged care and disability support services increases across metropolitan Melbourne, Melbourne Metro College (MMC) provides a comprehensive, nationally recognised training program designed to make you job-ready.

Why Choose Melbourne Metro College (MMC) for Individual Support Courses in Melbourne?

Centrally Located Melbourne CBD Campus

Our campus is situated in the heart of the Melbourne CBD, providing easy access via public transport for both onshore and international students. Studying at a central location ensures you are connected to Melbourne’s major healthcare networks and facilities.

Integrated Practical Placement Assistance

Melbourne Metro College prioritises your career readiness by offering integrated practical placement support. We assist students in securing their mandatory workplace-based assessment hours, ensuring you gain real-world experience in a regulated care environment.

Industry-Expert Trainers & Mentors

Learn from experienced professionals who bring years of clinical and community care expertise to the classroom. Our mentors provide personalised guidance to help you master the procedural knowledge required for high-quality person-centred care.

Add Your Heading Text Here

As a CRICOS registered provider, MMC offers tailored support for international students. From help with an ELICOS pathway to achieving the required IELTS overall band score, we ensure your transition into the Australian VET system is seamless.

Dual-Stream Specialisation (Ageing & Disability)

Our course offers a dual specialisation in both ageing and disability streams. This dual-stream approach significantly broadens your career pathways in Australia, allowing you to work as an aged care worker or a disability support worker.

Modern Training Facilities & Simulation Labs

We provide hands-on training in Melbourne through modern simulation labs. These facilities allow students to practice manual handling and direct client care in a safe, controlled environment before starting their vocational work placement.

2026 Industry Demand and Career Opportunities in Melbourne

High-Demand Job Roles after CHC33021 Certificate III in Individual Support

Graduates of this individual support course qualify for various roles, including:

Vocational Work Placement: Gaining Hands-on Experience

Mandatory 160 Hours of Practical Training

To achieve competency, students must complete at least 160 hours of work placement in a regulated education or care service. This placement is a core component of the CHC33021 Certificate, allowing you to apply theoretical concepts in a real workplace.

How MMC Supports Your Placement Journey

MMC negotiates with industry partners to facilitate your 120–160 hours work placement. We ensure that your workplace-based assessment meets the National Quality Framework (NQF) standards.

Our Network of Industry Partners in Metropolitan Melbourne

We maintain strong connections with aged care facilities and disability service providers across Melbourne, ensuring our students have access to diverse and reputable placement locations.

Educational Pathways: What Can You Study After Cert III in Individual Support?

Successful completion of the Certificate III opens doors to advanced qualifications:

Frequently Asked Questions (FAQ)

Individual Support“ is the modern qualification title (CHC33021) that covers both aged care and disability support, whereas “Aged Care” refers specifically to the ageing stream.

The course duration typically ranges from 6 to 12 months, depending on your study load (full-time or part-time).

Yes, a 160-hour work placement is mandatory. Melbourne Metro College provides practical placement support to help you find a suitable facility.

Yes, MMC is a CRICOS registered provider (CRICOS CODE: 03831C), making us an ideal choice for international students looking to study in Australia.

You can work as a Personal Care Assistant, Community Support Worker, or Accommodation Support Officer in both residential and home-care settings.

You must provide a current Police Record CheckNDIS Worker Screening, and a Working with Children Check where applicable.

Yes, it is the nationally recognised qualification required to work in the aged care sector in Australia.

  1. Enroll in the CHC33021 Certificate III in Individual Support at MMC.
  2. Complete the required 160 hours of work placement.
  3. Obtain your First Aid qualification and police checks.
  4. Apply for roles via our industry network.

Ready to start your journey in the disability sector?

Contact Melbourne Metro College Today to discuss your application and secure your intake for 2026. Empower your future while helping others thrive.

Key Information

Placement

Students are required to complete 120 hours of work placement as part of the qualification. Students will commence their work placement from in term 4.

Delivery Approach

This qualification is delivered face-to-face at Melbourne Metro College for 20 hours per week over 3 days, with an additional 6 hours of mandatory structured self-study each week.

Recognition of Prior Learning (RPL)

Students may apply for Credit Transfer (CT) or Recognition of Prior Learning (RPL) before course commencement, subject to providing verifiable supporting evidence.

Assessment

Students are provided with Student Assessment Booklet and other documents specific to the workplace simulation task requirements.

Pathways

After achieving this qualification, learners may pursue further study pathways in community services and related fields or seek employment in aged care, disability support, home and community care, and other direct support roles.